PROCESS
Fewer surprises.
Better decisions.
A clear process protects the idea, the budget and the people doing the work. Every phase has a purpose.
- 01
Request
You describe the idea, problem, intended users, timeline and available budget.
- 02
Clarify
Francis reviews the request and asks the questions needed to understand the work.
- 03
Scope
The project becomes agreed features, milestones, responsibilities and exclusions.
- 04
Propose
You receive a proposal covering scope, schedule and pricing.
- 05
Design
The product structure, interface and user journey are designed.
- 06
Build
The agreed product is developed in useful, reviewable milestones.
- 07
Test
Relevant devices, browsers and user journeys are checked before launch.
- 08
Launch
The product is deployed, documented and handed over.
- 09
Support
Agreed maintenance, monitoring or future improvements continue after launch.
Good to know: Submitting a request does not guarantee acceptance, create a contract or commit you to payment. Scope, schedule and pricing exist only after they are agreed in writing.
Request a Build